Managing emotions During Uncertainty

Designed for the Covid world using the work of Daniel Kahneman, how to keep focus and manage our emotions despite the uncertainty

Managing emotions During Uncertainty

Talking Ape
“When we experience the world as too complex, we are not just experiencing the complexity of the world. We are experiencing a mismatch between the world’s complexity and our own at this moment. When we are no longer able to change a situation, we are challenged to change ourselves.”

– Robert Kegan

One of the key skills required in the emerging business world is the ability to be comfortable and confident in times of change and uncertainty.

Let’s be honest, for many people, dealing with change makes us uncomfortable – but there are mindsets, tools and techniques you can use (and have been used for centuries) to manage your emotions and become more confident when dealing with uncertain times. This programme looks at what we mean by ambiguity, why the ambiguous world is here to stay, how to manage change, what the Lumina psychometric can tell us about an individual’s ability to deal with change, how to develop strategies for managing emotions and focusing on what you can control. Finally, we offer a series of tools and techniques to deal with change. At the forefront of this programme is helping people see the opportunity that lies ahead if we are self-resourced.


  • Understanding a definition of ambiguity and why it is so prevalent in the business world.
  • Understanding how Covid has impacted your team. Looking out for trauma. Knowing how to move along on the Change Curve and see opportunities
  • Understanding the brain, anxiety and strategies for continuing high performance
  • Discovering strengths and areas for development against psychometric competencies needed to be effective in ambiguity (particularly openness v conscientiousness.)
  • Understanding which situations can be controlled and which can’t, and how to act accordingly
  • Understanding team and individual behaviours and how to work with them
  • Exploring what communication approaches are productive when dealing with ambiguity
  • Getting comfortable in taking decisions and moving on
  • Creating a personal action plan to use for reference beyond the workshop

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